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"The staff were so caring and attentive"

About: Rotherham Hospital / General surgery

I have just come home from day surgery at Rotherham Hospital where I had some tissue removed from my armpit.

From start to finish, my experience of care was excellent. The staff were friendly (especially the staff nurse and aneathasist), the whole process was relaxed and even in theatre prep, the staff made me feel comfortable and relaxed in such a nerve wracking situation. The nurses in the discharge lounge were lovely and I was treated with dignity and respect from start to finish. Nothing about the process felt ‘rushed’ and I was given lots of opportunities to ask questions.

Thank you so much for the excellent care.

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust
Submitted on 23/10/2017 at 09:52
Published on Care Opinion at 10:41


Hello N*****h

My name is Samantha, thank you for your post on NHS Choices regarding your recent surgery. It is very reassuring to read your positive comments. I have no doubt both the staff and anesthetists will be delighted with the feedback of your experience.

With best wishes

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