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"Not happy"

About: Queen Elizabeth Hospital / Endocrinology

Had an appointment at Endocrinology department and I been seen by a different doctor,not as the name of th dr I had on my letter.i had lots of questions,professional this Dr supposed to talk about my " diagnostic",but all was rushing words and I couldn't really understand in the way was talking,very bossy,very demanding and rude tone.they called me at home and had the same tone and rude...i am confused,I have to talk to a specialist about the condition who this dr think I may have.but I don't want to see them,I need to see a different doctor.i am very confused and unhappy and this is not good.how can I do?? I need to take another medications without having a conversation with the specialist,and this is scares me.

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Responses

Response from Lewisham and Greenwich NHS Trust 6 years ago
Submitted on 20/10/2017 at 13:54
Published on Care Opinion at 14:59


We are sorry that there has been an issue with your treatment. We do need more details to enable us to investigate the circumstances and would ask that you contact our Patient Advice and Liaison Service (PALS) at pals.qeht@nhs.net or on 020 8836 4592 so that we can look into the matter further.

Kind regards

Patient Experience Team.

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