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Excellent service from the cardiology team

Story from nhs.uk

"Excellent service from the cardiology team"

About: William Harvey Hospital (Ashford) / Accident and emergency

I attended A&E today 18/10/17 with a racing heart and shortness of breath.

I didn't want to make a fuss, but was referred to A&E by my GP, 111 and finally 999 services.

I saw a Triage Nurse immediately on arrival and within 10 mins saw a GP within the minor injuries clinic.

I was given an ECG then saw two specialists from the Cardiology Dept.

I discovered I have Sinus Bradycardia.

I am now awaiting a few further tests to see if there are any underlying causes to be concerned about.

At all stages everything was very clearly explained to me and the staff were really friendly, caring and professional.

Cannot fault the service I received.

I'd like to say I recommend coming here but I don't really think that's the right coin of phrase!

I'd say if you have to come here then the staff are great.

Big thank you.

Rob :-)

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Responses

Response from William Harvey Hospital (Ashford) 6 years ago
William Harvey Hospital (Ashford)

Submitted on 27/10/2017 at 14:04
Published on nhs.uk at 15:59

Dear Rob, thank you very much for letting us know you received such good care when you needed to use our services.

We will pass your comments on to the teams you mentioned in your feedback.

We hope you are recovering well.

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