i rang to find out about my blood test result and the receptionist was the most rudest person i have ever met! they said things to me that was bang out of order and when i challenged them about it they denied everything! midway through the phone call i asked for their name and they said "i do not have to give you my name"
as a receptionist for a GP a patient has every right to ask for a name! evan at the start of the phone call your supposed to introduce yourself!
these receptionist think they can get away with being rude and unprofessional.
Terrible.
"Nevermind customer service,no respect at all as..."
About: The Roundhay Road Surgery The Roundhay Road Surgery Leeds LS8 5AN
Posted via nhs.uk
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