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"Treatment for non-resident with oral infection"

About: Berwick Infirmary

While on holiday in Berwick an existing gum infection worsened and I knew I needed antibiotics. My dental appointment at home in Stirling was three weeks away so it wasn’t sensible to wait until then.

I explained the situation to staff at the hospital and they could not have been more helpful. The receptionist booked me in very quickly and was really approachable and friendly. The medical staff were brilliant and provided the necessary medication.

First class staff, first class treatment and can’t thank them enough!

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Responses

Response from Berwick Infirmary 6 years ago
Berwick Infirmary
Submitted on 20/10/2017 at 12:04
Published on nhs.uk at 13:33


Dear Jackie,

What a lovely review to read, I am delighted that you received such excellent care and that our staff were able to provide you with the treatments that you needed so quickly. Our team in Berwick will be so pleased to read your comments, thank you for taking the time to share them.

I do hope you are feeling better.

Best wishes,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

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