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No respect

Story from nhs.uk

"No respect"

About: Oakwood Surgery

I don't know if I should be angry or not because it seems to be standard these days. All the doctors here were quick to dismiss my physical concerns and label them as mental. What can I say? Profoundly insulting and isolating to visit someone who's job it to help you and to have they suggest you are "too involved in trying to regain your health".

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Responses

Response from Oakwood Surgery 6 years ago
Oakwood Surgery

Submitted on 24/07/2017 at 10:18
Published on nhs.uk on 19/10/2017 at 13:49

Thank you for your comments.

We would like to reassure you that we take these comments very seriously and where improvements can be made, action will be taken.

We endeavour to provide quality care to all our patients and feedback we usually receive is positive.

We apologise for any distress caused and would be happy to discuss your concerns, if you would like to contact the surgery to speak to the practice manager.

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