"What a pain"

Knowing i was running out of painkillers i called at the new practice to see if they could help. The receptionist seemed to be still in training but after a while i was promised that a prescription would be sent to my pharmacy and that the painkillers would be delivered that afternoon to my home. At 4.45pm i called the pharmacy to see how things were going and to my dismay they had heard nothing so i called the surgery to see what was going on The person who took my call was unprofessional in their approach but finally got things moving. The painkillers did not arrive and so i know i have an uncomfortable time ahead. Any mature man who has had a tonsillectomy will know what i mean.