Had booked the appointment a week over the phone only to be told on the day of the appointment there is nothing there - one of many occasions where this has happened.
There is misscommunication between staff and reception where the docs and nurses tell you to do obe thing and the reception tells you another e.g. was told to come in at 10 to the surgery for a vaccination as it is done by triage only by a nurse - waited for an hour only to be told the appointment has to be booked.
There is always shortage of jabs and vaccinations and you are told to get checked by pharmacy for everything clearly avoiding to talk to patients. Recently encountered one doctor who was unwilling to listen even as they kept talking over me making it sound like I was creating the problem and that my time was unimportant as if i wanted to be seen just for the sake of it...made me feel very depressed and vulnerable as i feel that you are treated as you are treated another 2 mins of their time that they have to tick off the checklist rather than a person let alone a patient.
Like so many other reviews have mentioned which frankly speaking am not surprised by - more money and thought especially is being spent on the color of the furniture in the surgery rather than serving the purpose of care of their patients..i normally dont leave reviews but took time out especially so others may benefit from it.
"No care"
About: The North Leeds Medical Practice The North Leeds Medical Practice LS17 6PZ
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