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"best GP in Leeds area"

About: Kirkstall Lane Medical Centre

I joined Kirkstall lane medical centre 4 years ago as soon I was in its catchment area even before then I used to go as a temporary patient the reason I like Kirkstall lane is that the doctors treat you as a human and do want to help my grandma has been registered here for many years and that is how I found out about Kirkstall lane the doctors are some of the best doctors I have been treated by extremely high level of patients care and listen to your problem and treat it and give practical advice, other doctors are also very good but I have not been treated by them much, I have only had one bad experience by a locom doctor as I had a serious issue but needed to talk about two things which were both very important but even when I mentioned the second issue was a lump the doctor just dismissed it and sent me on my way saying I only had 5mins and 5mins for the doctor to do notes but I informed reception and they apologised and we're very sympathetic and made me another appointment to see another doctor the next day as it was a lump I was concerned about but this was not Kirkstall lanes fault, I have recommended people to this GP and they both signed up one who lived in roundhay. Excellent practice 5* a credit to NHS Care

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Responses

Response from Kirkstall Lane Medical Centre 8 years ago
Kirkstall Lane Medical Centre
Submitted on 04/12/2015 at 17:56
Published on nhs.uk on 19/10/2017 at 10:34


Thank you very much for taking the time to leave this feedback for us. We are truly sorry to hear that you had an experience of care with us that did not meet your needs and expectations, but we are glad that we were able to rectify the situation. Thank you for this feedback which helps us to know where to improve and where to keep doing the things that help our patients get the care they need. Your kind words are very rewarding for us as a team and we are very happy to know that we have provided you with care that you are happy with.

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