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"Poor people skills"

About: Manor Park Surgery

The receptionists here are the rudest! I'm fed up of being spoken to as though I am an uneducated imbecile! They do not attempt to help or to resolve issues, instead they offer the "we don't deal with that" line. Waiting for an emergency prescription for my asthmatic child and 9 hours on it still hasn't been signed off to collect. Wouldn't recommend this practice.

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Responses

Response from Manor Park Surgery 6 years ago
Manor Park Surgery
Submitted on 18/07/2017 at 19:19
Published on nhs.uk on 19/10/2017 at 10:32


Dear Patient,

I am sorry to hear about your experience.

If you could provide me with some more information then I will be able to investigate.

Please call the practice and ask to speak to me.

Kind regards,

Claire

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