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Perfect Staff

Story from nhs.uk

"Perfect Staff"

About: Dr Kj Manock & Partners

This practice is nothing but perfect...... I moved into the area in March of this year and due to mental health problems I struggle to leave the house. I spoke to a Dr as the start who was pretty poor, but due to how many problems i have, i just don't think he knew what to do with me & felt a bit overwhelmed.

I spoke to Assistant Practice Manager who really took the time to listen to me, listen what i suffer with, what i find hard, what i need help with. They then got me to speak to Dr, and again Dr was nothing but perfect. In-fact both staff members have been so good, and helped me so much that i have now managed to hold down a small part time job for the last 2 months, there is no way i could of ever of found myself working again if it wasn't for these two, and my best friend who has been helping me too.

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Responses

Response from Dr Kj Manock & Partners 6 years ago
Dr Kj Manock & Partners

Submitted on 11/09/2017 at 19:06
Published on nhs.uk on 19/10/2017 at 10:31

Thank you for leaving this very positive review of our surgery

I am so pleased to hear about the service you have received from our staff and will ensure that this is circulated to the teams at Ireland Wood. We always appreciate feedback from our patients, and I am very happy to hear that your experience has been such a positive one. I am also really very happy to hear about your job, and glad that we were able to help you in this way.

Please do contact me again if you need anything else in the future.

Kind Regards

Freya Greening-Jackson

Assistant Practice Manager

Ireland Wood and Horsforth Medical Practice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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