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"Dissapointed"

About: Lister Hospital

Chose to go here as the services offered sound amazing.

However despite being in agonizing pain from arthritis which is quite debilitating after chasing up the appointment was told it will be minimum of 3/4 moths before likely to be seen by anyone.

Asked why the clinic offers a rapid access service and an average wait time for all patients of 60 days was told that information was incorrect - so why don't they update their website.

Have totally given up hope of help from them have asked for a referral to a different trust.

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Responses

Response from Lister Hospital 6 years ago
Lister Hospital
Submitted on 17/10/2017 at 20:58
Published on nhs.uk on 20/10/2017 at 04:19


Thank you for getting in touch. We're sorry to hear that you're unhappy with the service provided by our rheumatology team. Our website colleagues will work with them to see if there website needs updating, but have you had the chance to speak with our patient advice and liaison service? They'll be happy to help sort any appointment issues you may have: http://www.enherts-tr.nhs.uk/patients-visitors/advice-and-support/pals/

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