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"visiting hospital to see relative"

About: The Royal London Hospital / Neurology

My brother was admitted to A&E . The treatment he recieved there was excellent. Then he had a couple of operations and spent time in HDU. He was then moved to a Neuro and ENT. ward. This is where it started to fail. Poor attention by nursing staff. He looked unkempt, like a tramp as if he was not being cared for. We found him slumped in bed. Nursing staff would often be seen standing around at the desk just chatting to one another . Is this called nursing?

Our aim now is to remove him to a proper hospital near where he lives. Just hope it never happens to me and i end up there.

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Responses

Response from The Royal London Hospital 6 years ago
The Royal London Hospital
Submitted on 28/11/2017 at 17:11
Published on nhs.uk at 18:31


We're sorry your brother's experience at the hospital wasn't to the usual high standard we strive for on a daily basis.

If you would like for us to investigate the issues you have been facing, then please contact the PALS Team by email: pals@bartshealth.nhs.uk

We hope he has made a swift and full recovery.

Kind Regards,

Barts Health NHS Trust

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