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"MRI Scan"

About: Frimley Health NHS Foundation Trust

I went for an MRI scan yesterday and the staff were excellent.

I started to panic a bit at the start of the procedure and the 2 staff members taking the MRI were so patient and reassuring.

The person that put my cannula in as I had to have a dye injected was brilliant and I hardly felt a thing.

When I went to the scanner I started to panic but they talked to me calmly and told me exactly what they were doing which put me at ease and helped me calm down and I was then able to go ahead with the scan.

The receptionist and the nurse that removed the cannula afterwards were also very good.

I cannot thank them enough.

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Responses

Response from Frimley Health NHS Foundation Trust 6 years ago
Frimley Health NHS Foundation Trust
Submitted on 17/10/2017 at 12:18
Published on nhs.uk at 14:31


Thank you for taking the time to leave your feedback.

I'm pleased to hear that the staff made you feel reassured with the procedure.

The team will be delighted to read your comments

Kind regards

Harpreet Rall

Patient Experience Insight & Improvement Officer

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