"emergency admission following heart attack"

A family member has recently been admitted following a heart attack and I couldn't allow the care they received to go without saying something. We arrived in A and E Saturday afternoon via ambulance and it was extremely busy. We were treated quickly and taken to a bay within 25 minutes of our arrival obviously we needed investigations and so followed a long wait but we were informed of everything along the way and treated with the upmost care and dignity. Let me tell you staff in A and E need a medal they were pushed to there absolute limits with people that quite clearly should of not been there or control there drinking on a Saturday night!!!!! We had several tests and results came back quickly and when the doctor couldn't return the nurses kept us informed. We were moved from A and E in the early hours to AMU after being told he had had a heart attack and needed to stay in for further tests and likely to be in for at least 2 days. We were also informed very clearly that AMU was a stop gap until a bed became available which we were very glad of. We were never treated once as if we were not important. All staff were friendly and respected his privacy. After 12hours on AMU we were moved to Short Stay Unit which we have had another great experience. We are not just having to deal with this heart attack but been linked to the hospital since June following a distressing diagnosis of terminal cancer and throughout all of the departments and conversations you have maintained the most amazing care and compassion. Communication has been outstanding for such a big organization. Royal Stoke you have been amazing. Thank you for all you do and no words can ever be enough. Keep up you fantastic work.