This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Great service, thank you

Story from nhs.uk

"Great service, thank you"

About: Ipswich Hospital / Accident and emergency

I was directed to a&e from my gp as has a bad cut across my upper lip. The staff were helpful and I was impressed by their calm coordination with triage.

I was treated by an excellent doctor, who was calm and humorous. The doctor proactively dealt with my injury and I was sent away. We are so fortunate to have this service, it's a shame my wait was delayed by many who felt it is a drop in service for aches and pains!

I had to sit behind two who were grumbling about a sore foot, the other just felt a little poorly! There needs to be a more efficient filter to send these time wasters away! They are clogging the system and need educating they are doing so. Even the doctor said I was the first person I really needed to see that day!

Still a great service, thanks.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ipswich Hospital 6 years ago
Ipswich Hospital

Submitted on 17/10/2017 at 09:25
Published on nhs.uk on 19/10/2017 at 04:15

It is great to hear when a patient has had a good experience in the Hospital, I will make sure that the team in A&E get to see your kind words. We are looking at ways of reducing the strain on A&E with signposting to other organisations and have recently opened up a GP streaming service next to A&E to reduce the burden. Many thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k