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"Speed and helpfulness."

About: Forth Valley Royal Hospital / Dermatology

(as the patient),

My appointment was cancelled due to a member of staff's absence at FVRI and next opportunity was weeks away, but I was fitted in at the tail end of another's already busy schedule ( Dr Miller, Dermatology) within a week. When I arrived 40 minutes early, I was taken immediately as the previous three patients hadn't turned up !!!

... and we blame the NHS for waiting times !!

The procedure was carried ou painlessly and efficiently with sparkling repartee from the David and Christine team.

Thanks guys!

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 6 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 20/10/2017 at 15:58
Published on Care Opinion at 16:44


Thank you so much for taking the time to leave such lovely feedback which I have shared with the minor operations team. We are very pleased that your experience was a positive one at what can be an anxious time. I hope your wound is healing well.

Thanks again.

Kirsty

Kirsteen Muirhead

Minor Operations Nurse Practitioner

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