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"You have all been amazing"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

Before my son came to Park House, he wouldn't even go near let alone go in the dentist chair. However the staff, especially Monica have been amazing and now he looks forward to coming along and let Monica look into his mouth and show how well his teeth are coming along.  

Due to some problems with his back teeth, he needed some fillings and wouldn't allow this to be done unless he had happy air.   However on his last two appointments my son was brave enough and confident enough for any work needed to be done without using/needing any happy air.  

His confidence has increased significantly and I personally would like to thank all the team -especially Monica for giving my son this confidence.   You have all been amazing including Joy for arranging the appointments, letting us know of any cancellations and calling the day before to remind you of the appointment date and time.   Thank you so much!

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Responses

Response from Lynette Whitehead, Dental Nurse Team Leader, Dental - Park House Carlton, Health Partnerships, Nottinghamshire Healthcare Trust 6 years ago
Lynette Whitehead
Dental Nurse Team Leader, Dental - Park House Carlton,
Health Partnerships, Nottinghamshire Healthcare Trust
Submitted on 17/10/2017 at 14:47
Published on Care Opinion at 14:56


Thank you for taking the time to tell us about your sons experience at Park house, this will be passed on to the team.I'm sure they will be very proud to have gained your son's confidence.

Thankyou

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