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"Lovely staff, kind when I was scared"

About: Watford General Hospital

I went to my doctor this morning about a headache and he organised for me to go to the AUU at watford general. I was quite anxious as I did not know if anything was wrong, but the staff were lovely. The Nurse listened and spoke with a calm and considerate tone. I was waiting for a while but at no point did I feel that I was ‘putting them out’. At all points I felt cared for and looked after. Very happy with their kind and considerate manner today :) thank you watford general!

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Responses

Response from Watford General Hospital 6 years ago
Watford General Hospital
Submitted on 01/12/2017 at 16:47
Published on nhs.uk at 17:31


Thank you for your kind words. It's great to hear that our staff were calm and considerate towards you. We will pass on your feedback to the team.

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