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Over 7wks since I had an MRI scan, still...

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"Over 7wks since I had an MRI scan, still..."

About: Salford Royal / Neurology

I had an MRI scan almost 8wks ago and I am still waiting for an appointment to see my neurologist. Each time I call the secretary it's an answer phone, left messages, had no reply as yet: 16th October 17.

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Response from Salford Royal 6 years ago
Salford Royal

Submitted on 14/12/2017 at 11:06
Published on nhs.uk at 11:31

Thank you for taking the time to post your comments regarding your attempts to receive your results following your MRI scan. We are so sorry to hear about your experience with your appointment results. We are disappointed as your experience does not reflect our Trust values, where we pride ourselves on our professionalism and communication skills.

To allow us to investigate this further, can I ask that you contact our Patient Advice and Liaison Service (PALS), on 0161 206 2003 or email them directly on pals@srft.nhs.uk with further details of your scan, so we can give you some answers.

Kind regards.

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