"Diligent and polite care in A&E"

When my wife fell and badly fractured her wrist while on holiday, we spent an unscheduled few hours in the care of Royal Cornwall A&E staff. We really cannot fault in any way the care and attention she received - from the moment the ambulance arrived until we left with her arm in plaster.

All the staff - medical and administrative - carried out their jobs with patience, politeness and good humour.

We were particularly impressed with the two doctors who manipulated the fracture back into place, and a subsequent visit to the Fracture Clinic our own local hospital confirmed that the bones were well-aligned and the expertise demonstrated at the Royal Cornwall may well have prevented a second open operation.

Whilst we would not want to repeat the experience, we are grateful to all staff concerned.