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Care Opinion

Really bad services

Story from nhs.uk

"Really bad services"

About: Devon Partnership NHS Trust

I am very disappointed in the assessment I received a few weeks ago it was 2 workers whom made me feel intimidated and they pretty much fobbed off everything I said and didn’t see any way of giving me help for my mental health as always fob you off with meds. Always have an excuse for how I am feeling and you wonder why the nhs mental health services are failing it’s the people within the nhs that causes it to fail.

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Responses

Response from Ruth McClelland, Communications & Engagement Officer, Devon Partnership NHS Trust 6 years ago
Ruth McClelland
Communications & Engagement Officer,
Devon Partnership NHS Trust

Submitted on 17/10/2017 at 13:44
Published on Care Opinion at 14:27

We are very sorry to hear how you were made to feel during your recent assessment and would like to apologise that you were not offered the support you expected. Would you like to talk about this further to see if we can find a way forward for you? If you do, please would you get in touch with our Patient Advice and Liaison Service (PALS) on Freephone 0800 073 0741 or by email dpn-tr.pals@nhs.net and explain what has happened. Thanks for taking the time to leave your feedback here.

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