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"Attendance at minor injuries unit 13 October"

About: Queen Victoria Hospital (East Grinstead)

Please accept my very sincere thanks for the excellent treatment I received yesterday whilst attending the minor injuries clinic. By excellent I mean thorough, caring, professional and friendly, together with comprehensive follow up advice. I am particularly grateful to the Nurse and the surgeon who inserted the required stitches.

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Response from Queen Victoria Hospital (East Grinstead) 6 years ago
Queen Victoria Hospital (East Grinstead)
Submitted on 16/10/2017 at 09:31
Published on nhs.uk at 10:33


Dear Mr Vivian

Thank you for your kind expression of appreciation about the nursing and medical staff in our Minor Injuries Unit who treated you last Friday. We are very pleased you found our staff caring and helpful.

Please be assured that your posting has been passed onto the unit who I know will be grateful for your kind words. These will mean a great deal to the staff as they strive to give quality care to all of our patients.

Once again that you for taking the time to share your experience and we wish you all the best with your recovery.

Kind regards

Nicolle Ferguson, Patient Experience Manager

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