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I'm still here and rebuilding my life day by day

Posted By Ozzyjude

"I'm still here and rebuilding my life day by day"

About: Borders Community Services / Borders Crisis Team

(as the patient),

Due to three rough years, I finally broke and could no longer cope with day to day life and looking after my young daughter. I felt helpless and that she'd be better off without me. I had several dark thoughts.

Through my local GP I was referred to the mental health crisis team and the Borders General Hospital. Within hours I had a phone call and was given an appointment the next day. With regular home visits and telephone calls I was discharged from the crisis team.

I can't thank the guys enough for the support they gave me. Listening to me and understanding how I was feeling. From giving advice on how to deal with situation and relaxing techniques to prescribing suitable meds to help "level" me out as my current ones failed to work.

It's down to this Fantastic team I'm still here and rebuilding my life day by day. I will forever be grateful.

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Responses

Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders 6 years ago
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders

Submitted on 17/10/2017 at 09:34
Published on Care Opinion at 11:55

Dear Ozzyjude

Thanks for taking the time to share your feedback about the Borders Crisis Team. I have shared your story with the team who are grateful for such positive feedback.

Kate Crawford, the Team Manager for the Borders Crisis Team is off on leave at the moment however I am sure she will respond to you directly on her return.

It is great to hear that you have managed to rebuild your life after the support from the team after your three rough years. It certainly sounds like you are a success story and I hope you inspire others to seek help when they need it.

I wish you and your daughter well for the future.

Best wishes,

Karen

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Response from Kate Crawford, Team Manager, Mental Health Crisis, Huntlyburn 6 years ago
Kate Crawford
Team Manager, Mental Health Crisis,
Huntlyburn

Submitted on 24/10/2017 at 10:16
Published on Care Opinion at 10:59

Dear Ozzyjude

Thank you so much for taking the time to provide feedback about your experience of the Borders Crisis Team. As a team we really value feedback from people like yourself as it helps us to keep doing the things we are getting right and also to work on areas where we can improve.

I am so pleased that you feel you are rebuilding your life in a positive way and it was a privilege to be a small part of your recovery.

My colleagues and I wish you and your daughter all the very best for the future.

Best wishes

Kate

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