This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"APPALED"

About: Northwick Park Hospital / General surgery

I was admitted to a ward on the 5th floor beginning with the letter E , I am absolutely appalled with the sanitary protocol in this ward/hospital in 2 days my bedding was not changed my cubical swept or cleaned in any way the windows are so dirty you cant see out of them and deep grime along window edge and in the floor corners not once did any nursing staff sanetize hands before laying hands on my skin or after they had finished taking vitals including bloods , the water in the shower was cold only and had no power so I had to strip wash in the toilet sink, no water to drink was offered the food was limited to nasty slop that you would not even feed a stray dog , the final straw came this morning at 05:00 I'm sleeping and the nurse puts all the very bright lights on rite in my eyes and shakes me so they can take my Blood pressure in an age when hospitals should be protecting us against MRSA this hospital requires a real good look at its self and its nursing staff on the wards I will be taking this further to help bring standards upto what we should expect and trust in a hospital

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Northwick Park Hospital 6 years ago
Northwick Park Hospital
Submitted on 16/10/2017 at 10:48
Published on nhs.uk at 11:32


Dear Sir

I was very sorry to learn of your experience during your admission to Northwick Park Hospital and the issues you noted regarding hygiene and cleanliness on the ward you were on in addition to the nursing care you received.

These are of course most concerning and I acknowledge that you have also contacted us directly so that we can investigate these further and provide you with a written reply.

I would like to thank you for taking the time to provide us with your feedback and for giving us the opportunity to review our protocols.

Kind regards

Peter Hare

Patient Liaison Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k