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"I had excellent care and was treated with respect"

About: Norfolk & Norwich University Hospital / General surgery

(as the patient),

I had to be persuaded to have my operation by my family because I didn't want to go into hospital. I was discharged yesterday after a very good experience. I had excellent care, and  was treated with respect by very professional and hard working staff. The ward was very clean and the facilities excellent.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 20/10/2017 at 16:19
Published on Care Opinion at 16:44


Dear Patient

Thank you for your kind comments about your recent inpatient stay. I am pleased to read that staff were professional and caring. Thank you for taking the time to write with your thanks and praise and I hope you are recovering well.

With kind regards

Sarah Eastwood, PALS Manager

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