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Just perfect

Story from nhs.uk

"Just perfect"

About: Queen Alexandra Hospital

Today I had day surgery and I cannot fault the endoscopy department.

They have been speedy on time professional calming friendly..... the place was spotless and at all times I was treated curtiously and with respect.

I believe my dignity was foremost in their minds and I was constantly asked if I was ok and that I was comfortable.

I would like to thank the endoscopy department on G level.

Anyone going please do not be nervous you will be in great hands.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 6 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 17/10/2017 at 15:48
Published on Care Opinion at 15:53

Thank you so much for posting your feedback about your experience at the Endoscopy Department at Queen Alexandra Hospital. I'm delighted that things went so well for you and I'm sure that your comments will help other people who may feel a little anxious about coming into hospital.

I hope you're doing well at home now and wish you all the best for a speedy recovery.

Kind regards

Marion

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