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"Such wonderful care and thought in every aspect..."

About: East Suffolk and North Essex NHS Foundation Trust

Today I had a hydrodilation procedure. I was extremely nervous and the Consultant treated me with the utmost care and listened to every concern I had and put me at ease. Their team in the treatment room couldn't do enough for me, they were all equally as attentive and considered every aspect of my care. I knew everything that was going on and was constantly asked if I was ok and was there anything I needed to make me more comfortable. I felt reassured, cared for and I could not have asked for better attention.This is why these wonderful people do their job because they truly care and love their job. They deserve only the very best in their future career and should be supported more by the NHS as valued and essential people that take care of us and our loved ones. Thank you!

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Responses

Response from East Suffolk and North Essex NHS Foundation Trust 6 years ago
East Suffolk and North Essex NHS Foundation Trust
Submitted on 22/11/2017 at 11:55
Published on nhs.uk at 13:32


Thank you for your kind words. I am really pleased that your experience was so positive and you felt reassured and cared for every step of the way. I will ensure your comments reach the staff.

Wishing you a speedy recovery

Melissa Dowdeswell

Deputy Director of Nursing

Colchester Hospital

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