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Benefited both physically and mentally from their ministrati...

Posted By augustcs54

"Benefited both physically and mentally from their ministration"

About: Brooksby Day Hospital / Occupational Therapy

(as the patient),

My experience of the Health and therapy team was a most pleasant one.

For 6 weeks I felt part of a caring family and just knowing these dedicated nurses made me feel better. They encouraged me to work hard and I benefited both physically and mentally from their ministrations. 

I would wish other people could have the same experience. 
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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/10/2017 at 11:10
Published on Care Opinion at 11:43

picture of Eunice Goodwin

Dear augustcs54,

I am really pleased to hear that you benefited so much from the care you got from the Brooksby Day Hospital team. It makes such a difference when you feel 'physically and mentally' well. Thank you so much for sharing this with us, I have passed it on to the team and I am sure they will be happy reading your kind words.

I wish you continued health and strength.

Best wishes,

Eunice

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