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"Waited 1.5 hours for ent appointment"

About: Worthing Hospital / Ear, Nose and Throat

Waited one and a half hours to be seen and when I tried to ask one of the clinic nurses they just ignored me. Finally a friendlier member of staff enquired for me about my appointment. When I finally saw a consultant my MRI result still wasn’t available even though I’d had it six weeks earlier. Total chaos and very disappointing.

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Responses

Response from Worthing Hospital 4 years ago
Worthing Hospital
Submitted on 29/11/2019 at 12:52
Published on nhs.uk at 15:49


Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) on 01903 285032 so that we can investigate your situation. We look forward to hearing from you

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