"Staff go to great lengths to meet the needs of the people in their care"

About: The Limes / Limes Unit (Dementia Service)

(as a relative),

Involved in decisions

Involved in decisions

I am writing on behalf of my mother and I; her cousin has been at The Limes Unit in Southall, London (Cognitive Impairment and Dementia Service The Limes Unit), for a few years now.

As next of kin, my mother has always been invited to meetings and involved in decisions about her cousin's care. That care has been excellent, the staff go to great lengths to meet the needs of the people in their care, and it is the first place where her cousin has felt truly safe and secure since her mother died.

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Responses

Response from Melanie Barlow, Matron CIDs, West London Mental Health NHS Trust

Thank you for your comments. It really helps to know that staff are appreciated for their care and dedication.

  • Blodwen thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too