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Involving me in any decision made

Posted By novemberkg93

"Involving me in any decision made"

About: Rampton Hospital

(as a service user),

Yes included & named nurse attend. When changes made with myself I'm always given a copy of it. If I don't understand staff will explain it to me.

Yes I do feel cared for when I'm struggling. Staff very good at identifying triggers early & help me, Involving me in any decision made. If I'm in seclusion they ask if it's OK for them to come in. Very supportive.

More staff! Sometimes if not enough staff we sometimes don't get to have phone calls & less observations & visits & laundry. But I know it's impossible when short of staff. They try hard.

We should be able to use day room all the time.

Day services - don't really go. Never went to as don't like to be round too many people.

Night staff - Can't read book - can't do xyz - only them.

Staff told not able to turn lights off, can only sit and watch us. Feel for them sit under bright lights. Staff not praised enough. Being at Rampton is the safest I've ever felt.

Good quality of staff.

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Responses

Response from Annett Magore, Senior Nurse, Modern Matron, Equality, Diversity and Inclusion (Forensic Division), Nottinghamshire Healthcare NHS Trust 6 years ago
Annett Magore
Senior Nurse, Modern Matron, Equality, Diversity and Inclusion (Forensic Division),
Nottinghamshire Healthcare NHS Trust

Submitted on 23/10/2017 at 02:15
Published on Care Opinion at 09:00

Thank you for sharing that you are actively involved in producing your care plans and in managing your care and treatment. We believe that patient involvement is the key ingredient to patiens' positive experience of fhe service and their recovery.

The staff will be delighted to hear that they are valued by patients. I shall inform them that you feel that they are competent and that they provide high quality care. They will appreociate that they have been recognised for their support to patients in distress and when they are unable ot meet patients' needs promptly.

Nurses play an essential role in maintaining paitent safety. On every shift they need to be fully aware of the varying degrees of observation levels of each patient depending on the individual's needs and risk to themselves and/or to others. This means that staff on both day and night shifts need to be continually considering whether they are maintaining safety, providing support and or taking actions when required to effectively manage behaviours that threaten the safety of patients, their colleagues, staff and any visitors to the ward. Adequare lighting is thus required and wirh no distractions if nurses are expected to offer safe compassionate care to you and your colleagues.

I strongly recommend that you attend Tina's sessions in the Diamond Resource Centre day care service. Tina provides a space for you to be involved in producing crafts at your own pace, interacting with others only if you want and gradually building the resilience and confidence to ineract with others. Try it, please.

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