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"I was so impressed with the prompt way he was seen"

About: St Mary's Hospital (Newport)

(as a parent/guardian),

I would like to say a Massive thank you to the A&E department for the prompt treatment of my son who sustained a head injury whilst playing football. I drove my son to the Beacon and I was so impressed with the prompt way he was seen, within 10 minutes, the speed in which he received a CT scan and the subsequent admission to the children’s department, who were also excellent in caring for my son.

Not enough praise is given to the hard working staff and I would like to tell them how brilliant they are and how comforted I felt with the way they cared for my son, I would have got no better treatment had I paid! ! ! ! !

Thank you,

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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 6 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 12/10/2017 at 18:37
Published on Care Opinion on 13/10/2017 at 09:01


picture of Vanessa Flower

Dear Poppy Moore

Thank you for taking the time to post this positive feedback which has been shared with the teams who cared for your son. It is great to read that you both had a positive experience of the services at our Trust.

I do hope that your son is recovering well following his injury and is soon back playing football!

Kind regards

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