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Echocardiogram

Story from nhs.uk

"Echocardiogram"

About: Wansbeck Hospital / Cardiology

I was left feeling humiliated and upset after being treated like a case number!! No bedside manner, staff should remember people visiting these clinics are feeling frightened and unsure and should be treated with respect!

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Responses

Response from Wansbeck Hospital 6 years ago
Wansbeck Hospital

Submitted on 12/10/2017 at 15:00
Published on nhs.uk on 14/10/2017 at 04:14

Dear Julie Emery,

I am very sorry to read your review, we certainly would not want any of our patients to feel like this. With your help I would like to look into this further to make sure we learn from your experience. Please could you send us your date of birth to our email Patient.Experience@northumbria-healthcare.nhs.uk.

Looking forward to hearing from you,

Jan

Janice Hutchinson – Service Improvement Lead

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