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Rude registrar

Story from nhs.uk

"Rude registrar"

About: Basildon University Hospital / Gynaecology

Went for an appointment waited over an hour to see the registrar to be told in front of four other staff member their Litually words what is going on with your weight... U need to lose 12 pound to even consider this medication... When I've spoken to the Dr I normally see they never me sines anything about weight before other I would of lost it.... I have waited six months just to be told I'm over weight and be talked down to... This is unacceptable and u wonder why people go else where being spoken to like rubbish

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Responses

Response from Basildon University Hospital 6 years ago
Basildon University Hospital

Submitted on 11/10/2017 at 15:16
Published on nhs.uk on 12/10/2017 at 10:33

We are sorry that you have had cause to raise concerns about your treatment in the Gynaecology Unit at Basildon Hospital, and we would like to explore your concerns with you.

We would encourage you to contact our Patient Advice and Liaison Service on pals@btuh.nhs.uk or 01268 524900 ext 4440 in order that they can investigate your concerns further with the appropriate management teams.

In the meantime, your comments have been forwarded to the senior team to address with staff as appropriate.

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