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Heartbreaking when I shouldn't have been happy

Story from nhs.uk

"Heartbreaking when I shouldn't have been happy"

About: Macclesfield District General Hospital / Maternity care

42 weeks pregnant went in to Be induced. From the moment I walked through the door to the ment i left I was treated like a child.

The term 'first time mother' was used so many times in such a disresectful way I was left feeling so vulnerable and upset.

Staff had no care about emotional needs and left me alone for hours after giving birth over night when they knew I couldn't even move to lift my baby from the cot.

So upset with the service. The best day of my life was quickly turned into the worst experience of my life after the way I was treated

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Responses

Response from Macclesfield District General Hospital 6 years ago
Macclesfield District General Hospital

Submitted on 20/10/2017 at 14:15
Published on nhs.uk at 15:34

We were very disappointed and sorry to read your comments. Diane Tinker, Deputy Head of Midwifery, is personally aware of your concerns about your care on the Labour Ward and would very much like to discuss them with you.

Diane can be contacted by telephoning 01625 661365 or by email via diane.tinker@nhs.net

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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