This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Not 5 star

Story from nhs.uk

"Not 5 star"

About: Edgbaston Hospital

Had a great outcome of my surgery.this due to my choice of surgeon ...I felt the treatment given by the hospital very poor. It promises you will be checked hourly. This did not happen.I was left two and three hours without seeing a nurse.After my surgeon removed my dressings for discharch and left asking nurse to supervise my shower the nurse dissapeared for 1 hr 35 mins....You get adequate care def no better than NHS.The night staff were more involved and caring......God bless the the lovely person from the kitchen.......

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Edgbaston Hospital 6 years ago
Edgbaston Hospital

Submitted on 11/10/2017 at 12:43
Published on nhs.uk on 12/10/2017 at 10:33

Thank you for taking the time to post a review of your recent experience at BMI the Edgbaston Hospital, clearly on this occasion we have not met our own rigorous standards and I would very much like to discuss this with you in more detail.

Could I therefore ask that you email me directly at your convenience so that I can gain a better understanding of where our processes have failed for part of your care.

On a positive note I will pass on your kind comments to our night staff and catering team.

I look forward to hearing from you

with kind regards

Sam Tolliday - Director of Clinical Services email: sam.tolliday@bmihealthcare.co.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k