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Above and beyond

Story from nhs.uk

"Above and beyond"

About: Darlington Memorial Hospital / Accident and emergency

Massive thank you to the staff working in the accident and emergency ward... My wife Mary was really poorly and frightened when she arrived. But your careful attention and dedication ensured she was back on her feet within hours and also fully informed of what was going on with her... So her mind was totally at ease when we left.. You all simply don't get paid enough. Thank you all again.

John

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Responses

Response from Darlington Memorial Hospital 6 years ago
Darlington Memorial Hospital

Submitted on 10/10/2017 at 16:56
Published on nhs.uk on 13/10/2017 at 04:14

Thank you for providing feedback on your wife's recent visit to the A&E at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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