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calling for hours at a time no one picks the phone

Story from nhs.uk

"calling for hours at a time no one picks the phone"

About: Whipps Cross University Hospital / Endocrinology

i have been calling your hospital for days no one picks up the phone hours go by no one answers, passed around pillar to post days before you can talk to anyone, keep sending appointment out double joke

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Responses

Response from Whipps Cross University Hospital 6 years ago
Whipps Cross University Hospital

Submitted on 28/11/2017 at 12:13
Published on nhs.uk on 29/11/2017 at 03:23

Thank you for sending in your feedback. We're sorry you're unable to get through to the right person. If you would like to discuss your experience further and for us to look into the issues you have raised, then please contact the PALS Team by email: pals@bartshealth.nhs.uk.

All the best,

Barts Health NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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