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"One of the best wards the NHS has to offer."

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as the patient),

I was welcomed to ward 64 and shown to my bed (was actually given a choice of beds) the staff all wore name badges and introduced themselves on first name terms.

I can honestly say this ward has got to be one of the best the NHS has to offer. The care they provided was second to none. Nothing was too much trouble for them. While in their care I was having a major surgical procedure done and my recovery was made so much easier because of the care they provided.

Lyndsay the ward manager and the rest of her team should all stand up and take a bow, even if the coffee is rotten.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 11/10/2017 at 13:54
Published on Care Opinion at 14:10


picture of Nicole McInally

Dear Aliman32

Many thanks for sharing your story on Care Opinion.

It is lovely to read that you feel that this is one of the best wards that the NHS has to offer. This is the type of care that we aim to provide to all our patients. I am sure that Lyndsay and her team will be delighted to receive your feedback.

I wish you well with your recovery.

Kind Regards

Nicole

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