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"Mis-Diagnosed"

About: Queen's Hospital / Accident & emergency

Visited A&E on several occasions, all 3 times even after providing all the symptoms of acid reflux I was mis-diagnosed. I have acid reflux, a 5cm Hiatus Hernia and this had affected my throat, which I do not even to this day know the damage it has done (still waiting for a consultant). I was initially told I cut my stomach, take omeprazole for a week and you’ll be fine, 2nd time I was told I had a scratchy throat and third time I was told take omeprazole for 4 weeks and everything will be fine. What you should have done is realise that I had acid reflux and referred me for an endoscopy instead I was left to own devices. NHS feels more like a state pension, you only need it your dieing, otherwise take out a personal pension to cover yourself, you pay for it, they will be more interested to tell you whats at fault and fix you up, money talks.

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Responses

Response from Queen's Hospital 6 years ago
Queen's Hospital
Submitted on 16/10/2017 at 17:46
Published on nhs.uk at 18:32


Thank you for taking the time to make us aware of your experience, I am so sorry to hear your experience and the concerns that you have raised. If you would like to discuss this further then, please contact the Patient Advice and Liaison Service who will discuss your concerns with you and see if there is anything they can do. They can be contacted on 01708 434 454 or by email pals@bhrhospitals.nhs.uk.

Kind Regards

Kim Perry

Divisional Nurse Acute Medicine

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