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Can't fault team or service

Story from nhs.uk

"Can't fault team or service"

About: St George's University Hospitals NHS Foundation Trust

After visiting other a and e 3 times and getting very poor service and still awaiting results, I took myself off to St. George's, can not fault them they are doing everything they can to sort me out, the staff are marvellous and do a nice line in being cruel to be kind. And they don't take it personally when I was cursing and swearing in pain.

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Responses

Response from St George's University Hospitals NHS Foundation Trust 6 years ago
St George's University Hospitals NHS Foundation Trust

Submitted on 20/10/2017 at 15:37
Published on nhs.uk at 16:34

Thank you for passing through your recent feedback in relation to your experiences of care received from St George's A&E Department. We welcome all comments and feedback about our services which, assist us in improving our services for better patient experiences.

We have shared your comments with the A&E Team who will be happy to hear you were satisfied with both staff attitude and care and treatment you received.

Kind Regards

Elaine Bucknor

Patient Advice and Liaison Service Manager

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