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Update on my mums care which has been fantastic.

Story from nhs.uk

"Update on my mums care which has been fantastic."

My mum Barbara sadly passed away on 12th August in the Sheldon Unit, I would like to thank EVERY ONE of you for your fantastic dedication, for giving my mum the dignity, love and respect and allowing her to pass from this world out of pain and anxiety. Everyone there is always a shoulder to cry on, a helping hand and they all go above and beyond to make perfectly sure that their patients are looked after and treated kindly and respectfully in life and death. Thank you all.

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Responses

Response from Sheldon Nursing Home 6 years ago
Sheldon Nursing Home

Submitted on 08/10/2017 at 17:22
Published on nhs.uk at 17:31

Dear Ms Quarterman

May I offer my sincere condolences for the loss of your mother Barbara, and thank you for taking time to post your feedback at such a difficult time.

The Sheldon Unit team always aim to provide care and support for patients and their loved ones, and I am reassured to know that this was your experience. Your feedback has been shared with the team to ensure they know how much they have been appreciated.

Kind regards

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare NHS Foundation Trust

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