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"Where did my belongings go to"

About: Darlington Memorial Hospital

I was transferr on a Thursmday from Bismhop Auckland hospital to have fluid removed from my lung. I was given a bed put into night cloths and at 2am transferred to another ward . On the Friday my lung was drained and all going well until again I was transferred at 2am to another ward. Tuesday my husband went to see why I was still there and no one had been to see me he would make a formal complaint if no one saw me by the Wednesday .The next morning I went for an X Ray , a doctor arrived and said I could return to the other hospital .The staff were trying to find beds , they could have had mine days ago . I was then sent to the departure lounge , even with oxygen on and in so much pain I was given liquid moraine ,it was 4hrs before the ambulance arrived . As to my belongings, eye drops , fruit in a container and a cake all with my name on and in the fridge, I had arrived in a pair off M&S light grey trousers and a country classic dark green top wth gold thread around the neck

All have disappeared?

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Responses

Response from Darlington Memorial Hospital 6 years ago
Darlington Memorial Hospital
Submitted on 10/10/2017 at 16:38
Published on nhs.uk on 11/10/2017 at 12:35


Thank you for providing feedback on your recent visit to the Darlington Memorial Hospital.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the relevant manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the Matron/Manager to look into your concerns for you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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