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A and E and Ward 15

Story from nhs.uk

"A and E and Ward 15"

About: County Hospital / Accident and emergency

My mother in law was first seen in A&E, then admitted to Ward 15.

In A&E then throughout her stay of two and a half weeks in Ward15 she was cared for in a manner that was supportive, responsive and genuinely caring.

We as her family also felt fully involved and engaged in discussions concerning her treatment and outcomes.

We cannot speak highly enough of the professionalism and dedication of all the doctors and nursing staff we had the good fortune to experience.

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Responses

Response from County Hospital 6 years ago
County Hospital

Submitted on 06/10/2017 at 08:13
Published on nhs.uk at 09:30

I am very grateful to you for taking the time to feedback around your recent experience of our hospital. Our staff really do work hard to ensure our patients receive a high standard of care and very much appreciate comments such as yours.

I will ensure your kind words are shared with the teams in A&E and on Ward 15.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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