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"Hysteroscopy"

About: Heartlands Hospital / Gynaecology Solihull Hospital / Gynaecology

(as the patient),

I attended Heartlands Hospital today for an outpatient hysteroscopy. I have to say that I was terrified after doing my own research.

I feel compelled to write as I had an extremely positive experience and I cannot fault it. The waiting room was relaxing and I was called in bang on time. The consultant was lovely and the nursing staff really put me at ease. The procedure was made to be as dignified as possible. Also, importantly, I felt no pain whatsoever and it was over very quickly. Sometimes people only recall bad experiences, but I feel I must share this for anyone else worried as it is sometimes difficult to find a record of all the good experiences. It was absolutely fine and the whole thing ran like clockwork, including all my items being placed on another room for me to get dressed.. Thank you to the staff at the outpatient Gynecology clinic at Heartlands.

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Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital
Submitted on 13/12/2017 at 09:44
Published on nhs.uk at 10:31


Dear Patient,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding your treatment at Heartlands Hospital, under the care of the Gynaecology team.

It is lovely to read such positive comments, especially as you were so terrified about the procedure.

I am pleased that your procedure went well and that you were put at ease by the staff.

I shall forward your posting to the senior management team and ask that it is shared with the staff, as I am sure they will be

delighted to read your comments.

I do hope you recovered well after your procedure.

Once again, thank you for your posting as all patient feedback is important to us.

Best wishes

Miss J. Langham

Patient Services Officer

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