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It was a pleasure to be here

Posted By chachadj34

"It was a pleasure to be here"

About: Crosshouse Hospital / Stroke Care

(as the patient),

I was admitted to the stroke ward and staff and auxiliaries couldn't do enough to help me feel comfortable and made me aware of my illness it was a pleasure to be here. thank you again for all the kindness.  

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 04/10/2017 at 14:08
Published on Care Opinion at 21:13

picture of Eunice Goodwin

Dear chachadj34,

Thank you so much for taking time to share this nice story about the stroke unit. I wil make sure this is shared with the team, I am sure they will be delighted to hear your kind words,

I hope you are as well as possible, and recovering well,

Best wishes,

Eunice

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