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Appreciation for all staff

Posted By s j

"Appreciation for all staff"

About: Borders General Hospital / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as a service user),

Fell in Galashiels and hurt wrist, Couldn't get up - friends called 999. Ambulance arrived quckly anf 2 very nice helpful guys took me to Borders General, The staff were really good and from arriving to x-ray to cast on was superb. iI would like you yo pass on my appreciation yo all the atff in the A7E department, sorry for typos nut it is my right wrist that is broken and it is difficult with left hand.

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Responses

Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service 6 years ago
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service

Submitted on 05/10/2017 at 10:34
Published on Care Opinion at 13:58

picture of Martin Esposito

Dear s j

Thank you so much for sharing your experience on Care Opinion. I was really sorry to hear about your fall but pleased to read about the care you received from the ambulance crew and from the staff at the Borders General Hospital.

On behalf of the Scottish Ambulance Service, I wish you well with your ongoing recovery.

Take Care

Martin.

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Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders 6 years ago
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders

Submitted on 22/12/2017 at 12:24
Published on Care Opinion at 12:26

Dear sj

I must firstly apologise for the delay in responding to your story however I can advise that I did read your story on the day it was posted and shared it with staff in our Emergency Department who were delighted to hear your positive feedback.

I was pleased to hear that you found our staff to be superb throughout your time there and really appreciate you taking the time to share your story, particularly when you have a broken wrist and were struggling to type!

I hope you have now fully recovered and wish you a very merry christmas and happy new year.

Thanks,
Karen

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