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eye treatment.

Posted By bazz21

"eye treatment."

About: Heartlands Hospital / Ophthalmology

(as the patient),

had laser treatment at eye clinic, although it was a Sunday morning staff where pleasant polite &   friendly waiting time was very acceptable happy with results 10 out of 10 for them.

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Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital

Submitted on 13/12/2017 at 09:57
Published on nhs.uk at 10:31

Dear Bazz21,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding your laser treatment at Heartlands Hospital,

It is lovely to read that you found the staff to be pleasant and polite and I am very pleased that you have given the team 10 out of 10.

It will be my pleasure to forward your posting to the senior management team for the Ophthalmology department.

I will ask that your posting is shared with the staff, as I am sure they will be delighted to receive such positive comments regarding the great service that they provide.

Once again thank you for taking the time to provide your comments, as all patient feedback is very important to us.

Best wishes

Miss J. Langham

Patient Services Officer

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