"Appalling A&E!"

About: Royal Berkshire Hospital / Accident and emergency Royal Berkshire Hospital Accident and emergency Reading RG1 5AN

Posted via nhs.uk 6 years ago

I was brought to A&E by ambulance for renal colic. It took an hour and complaining 3 times before I was offered any type of pain relief despite being in excruciating pain. Dreadful service!

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Royal Berkshire Hospital

Submitted on 02/10/2017 at 12:37

Published on nhs.uk at 13:31

Sincere apologies for your experience during your recent visit to the Emergency Department. We try to ensure patients are seen in a timely manner and pain relief is offered when needed. We are sorry that this did not happen in this case - if you would like to discuss the issue further or would like us to investigate what went wrong, please do not hesitate to contact Matron Brenda Morton on 0118 322 8088.

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Appalling A&E!

"Appalling A&E!"

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